If you or a loved one are in crisis and need immediate assistance, please view our Crisis Information
We are pleased to harbour the expertise required to assist with challenges that may arise among the student population. Pastoral teams are welcome to get in touch regarding any of these and for further information on how to best support their students.
How does the Sloane Court Clinic work with universities?
The Sloane Court Clinic works with pastoral teams at a range of universities; both UK-based and American universities with Study Abroad programs in London. We are able to provide a clear and straightforward pathway into psychology and psychiatry for students, and are also able to act as an advisory service to pastoral teams, should there be any queries or uncertainties about specific students or presentations that we can help with.
What conditions can the Sloane Court Clinic help with?
We are pleased to be able to offer our services for almost any and all adult psychiatric or psychological presentations. What we typically see in students includes: stress (exam or otherwise), anxiety, depression, adjustment disorder (especially in International or Study Abroad students), substance misuse as a secondary presentation to another disorder, eating disorders, excessive video gaming, early onset psychosis, homesickness, feeling overwhelmed, relationship issues and adult ADHD.
The Sloane Court Clinic does not work with students where addiction is the primary presentation. We are also not a crisis service, meaning we cannot see acute crisis cases. Where a student is in crisis, we advise they present to their nearest A&E department where there will be an on-call Liaison Psychiatrist to attend to their needs.
How does payment / liaison with insurers work?
We routinely work with all of the major Health Insurance companies, and are happy to liaise with the Insurers for payment directly. To enable us to do this, we would need to be provided with both a membership number and preauthorization code.
It is very important to note that insurers do not cover unattended appointments and that the full consultation fee will fall upon the student in this instance.
For self-funding patients, invoices are issued for payment in advance of consultations, and payment can be made via BACS, telephone or online payment.
Does the Sloane Court Clinic offer in-person or remote sessions?
Is there anything else pastoral teams should be aware of?
An understanding of the difference between crisis and risk is essential and something we can help with. There are liaison psychiatrists in all A&E departments so if anyone is an imminent risk to themselves or others they should go to A&E. Students can be of any nationality to do so – it is open to all and is an emergency service.
Can you organise care for a student ahead of their arrival in the UK?
If continuation of care for a student is needed while they are in the UK, we are more than happy to facilitate this by prebooking and organizing the correct care they need in advance, for when they do arrive.
If the student is looking for continuation of care that involves medication, it is imperative that thorough documentation from their current psychiatric team is provided. Having this will ensure a smooth transition as an insufficient record will cause delays in care.
How would a university make a referral to SCC?
It is best to email our General Manager in the first instance, to set up an introductory call outlining the details of our referral process as well as how we work. This gives the pastoral teams a chance to learn more about the specific doctors in the clinic and how they can best provide the care their students seek.
Once engaged with us, the pastoral team from the respective university can either advise their students to get in touch with us directly or they can make a referral on their behalf via our Patient Services team. It is preferable that each referral is accompanied by a referral letter from another clinician (typically a GP or counsellor).