For many people, the prospect of interpersonal conflict in the home or workplace is horrifying. Tension in the air, slammed cupboards, sharp words and icy cold shoulders will have many people reaching deep into their fight or flight arsenal to get out of the situation, ASAP.

But - can conflict be navigated in a better way? And can conflict ever actually be a positive thing for relationships?

Dr Herbert Steiner, Consultant Psychiatrist, helps us think about conflict in a different way, and gives his professional steer on how these situations might better be navigated.